What you need to know before booking
Minimum number of participants
The minimum number of participants required to obtain the group rates is 15 people (with some exceptions). In addition, you get a free ticket for every 15 tickets purchased.
Chaperones
We recommend a guide per 15 children. Also, group leaders and chaperones must ensure that they behave properly.
Lunch area
A lunch area can be allocated to your group free of charge when you book a combo with 1 educational workshop + free tour of exhibitions +1 IMAX® film. Your group can enjoy the room for a period of 30 minutes. Lunches are forbidden in the food courts including the terrace of the food court.
Lockers
A locker room can be reserved for your group for the duration of your visit. However, it should be noted that the space is unattended and we suggest you do not leave any valuables. Thus, we are not responsible for lost or stolen items.
What you need to know after booking
In the general interest of punctuality, all the participants are asked to present themselves 30 minutes before the beginning of their first activity.
The number of participants confirmed two weeks before your visit will be considered as the minimum number of participants invoiced.
In order to facilitate your arrival, your groups must be divided into subgroups, as indicated in your contract.
It is important to plan your travel according to the arrival time of your booking, a delay could result in the cancellation of some activities without refund.
It is possible to cancel the reservation up to 10 working days before the date of visit. Outside this period, 50% of the total amount of your reservation will be charged.
The invoice must be paid within 15 days of the visit. Please note that we reserve the right to request full payment before the day of your visit.
We accept payments by check, debit card or credit (Visa and MasterCard).
Taxes must be added to the posted rates.
We invite you to contact us for more details on our cancellation policy and terms of refund.
If you have any questions, we invite you to contact our sales team at 514 496-2281 or toll-free at 1888 558-4423, or by e-mail at groupsales@oldportofmontreal.com.
Request a visit now!